Posted by Convergint Technologies LLC

e a passion for providing world-class service to customers, colleagues and communities.
You are a person of integrity with a commitment to growth, accountability and delivering results.
You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home.
You want to grow with us and deliver results as an exceptional Service Account Representative.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider.
We realize the importance of diversity in achieving that goal.
Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.
We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
+ Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. + Manage service delivery to assigned accounts. + Provide full support of Customer Support Program including: scheduling work, tracking costs, tracking contract renewals, invoicing, contract bookings, and contract renewals. + Schedule and follows up on all monthly maintenance customer accounts – this includes ensuring timely communication with contract customers, key customers and sub-contractors. + Travel 20% of the time within Washington state to meet with customers to discuss expiring contracts and to review upcoming preventative maintenance (PM) visits. + Attend regular customer meetings to review the current status of accounts. + Performs other duties and responsibilities as requested or required.
What You’ll Need
+ Exceptional telephone and personal customer service skills and ability to work under pressure. + Exceptional customer focus and ability to work under pressure; ability to anticipate and seek to meet the needs and wants of the customer without being prompted. + Excellent Microsoft Outlook, Excel, and Word skills. + Basic financial knowledge and skills—ability to understand basic financials such as accounts receivable/payable, purchase orders, work orders, etc. + Solid organizational skills and the ability to handle multiple projects tasks simultaneously.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company.
We offer a variety of programs and exceptional benefits: + 10 Company Holidays and Paid Time Off starting at 13 days annually + Fun & Laughter Day Off + Medical, Dental & Vision Plan + Life insurance & Disability Plan + Wellness Program + 401K Matching Plan + Colleague Assistance Program + Tuition reimbursement + Competitive salary and compensation plan + Vehicle reimbursement plan or company vehicle + Corporate Social Responsibility Day + Cell phone reimbursement (if applicable) + Paid parental leave
Requirements:
Education: College degree, trade school or equivalent experience Minimum Experience: 3-5 years as a service account representative or project manager in similar industry Preferred Experience: (but not required): + 3+ years construction industry environment, or building automation Convergint is an Equal Opportunity Employer. Visit our Convergint careers site (https://www.convergint.com/careers/career-opportunities/) to learn more about the company and the exciting opportunities available. The anticipated compensation of this position is $40 - $45 per hour. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted.
If the position is posted in multiple locations or is a remote position, the salary range may vary.
Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. 
Qualifications

Licenses & Certifications

Required
+ Drive Not CDL Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.