Posted by The Greater Cleveland Transit Authority

employees carrying out our mission of Connecting the Community. We offer a wide range of comprehensive benefits and programs to support the health and wellness of employees and family members including health benefits (medical, dental and vision), a wellness incentive program and participation in the Ohio Public Employee Retirement System (OPERS). Brief Posting Description This Employer, located in Cleveland, Ohio, is searching for high-spirited and friendly Bus Operators to provide safe, efficient, and quality transportation service to customers. Detailed Description Duties: • Functions as a Customer Service Ambassador for This Employer and the City of Cleveland by providing a safe, efficient, and 'unique' quality transportation service for our customers. • Transports customers by operating the Bus during regularly scheduled routes and special service routes while observing route time schedule, safety rules/regulations, and State and municipal traffic laws. • Provides exceptional interpersonal and customer service skills by initiating customer interaction and responding to customer inquiries. • Provides information on points of interest and major tourist destinations during trips including: the Rock and Roll Hall of Fame, Great Lakes Science Center, Playhouse Square, University Circle Museums, Downtown Restaurants, and knowledge of their hours of operation. • Must have a working knowledge of fare collection, routes, stops, and hours of operation. • Calls stops via PA system to ensure customers know stops along route. • Administers This Employer's policy and procedures in special circumstances (e.g., service interruption, emergencies, etc.) • This position is critical in serving as an ambassador for the organization, the community, and the Greater Cleveland area. Job Requirements Minimum
Qualifications: • Applicants must have a high school diploma or G.E.D.
equivalent. • Applicants must be at least 19 years of age, have a minimum of three (3) years of driving experience, and at least two (2) years of customer service experience. • Applicants must demonstrate strong interpersonal skills for providing exceptional customer service. • Applicants must be able to understand and adhere to all safety rules and regulations. • Applicants must have a
GOOD DRIVING RECORD with no more than TWO (2) POINTS
in the past three years. • Applicants who successfully pass the selection process who do not have a permanent or temporary CDL may be offered a position, contingent on obtaining the temporary CDL permit during training. • Successful candidates will be required to pass a background check, drug screen, and post-offer physical that satisfies the requirements of the U.S.
Department of Transportation. Training Wage: • $17.00 without CDL • $20.00 with a CDL with passenger endorsement and airbrake endorsement (Class A OR B) Wage Rate after Training: • $27.55 hourly, plus wage rate increases up to $35.00+ after five years of full-time equivalent service.